At 91 Lucky, your personal information is treated with the same care you'd expect from your own bank. This policy explains plainly what we collect, why we collect it, how we store it, and — most importantly — what rights you have over your own data.
How your data moves through 91 Lucky — a quick visual summary:
This Privacy Policy describes how 91 Lucky ("we", "us", "the Platform") collects, uses, stores, and protects the personal information of users ("you", "Player") who access and use the 91 Lucky website at 91lucky.net, including all associated games, betting markets, and account services.
At 91 Lucky, we take privacy seriously. We're aware that Pakistani players are increasingly cautious about sharing personal data online — and rightly so. Our approach is to collect only what we genuinely need, protect it with robust security measures, and give you real control over what happens to it. This policy is written in plain language so you actually understand it, not in dense legal boilerplate designed to obscure the truth.
By registering an account with 91 Lucky, or by continuing to use the platform after any update to this policy, you confirm that you have read and accepted the practices described here. This Privacy Policy should be read alongside our Terms and Conditions.
91 Lucky collects different categories of personal data depending on how you interact with the platform. Here is a full breakdown:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, CNIC number, date of birth, gender | Registration / KYC |
| Contact Data | Mobile number, email address, city | Registration |
| Financial Data | Easypaisa/JazzCash account number, bank account details, transaction history | Deposits / Withdrawals |
| Gaming Data | Bets placed, games played, win/loss history, session duration | Platform Use |
| Technical Data | IP address, device type, browser, operating system, cookies | Auto-collected |
| Communication Data | Support chat logs, emails, complaint records | Support Interactions |
| Verification Data | CNIC scan, selfie with CNIC, proof of payment method | KYC Verification |
We do not collect any special category data (such as racial or ethnic origin, health data, religious beliefs, or biometric data beyond what is captured in a standard CNIC document).
91 Lucky collects personal data through the following channels:
91 Lucky uses your personal data for the following specific purposes:
Every use of your personal data by 91 Lucky is grounded in one of the following lawful bases:
91 Lucky does not sell, rent, or trade your personal data to any third party for commercial purposes. We share your data only in the following strictly limited circumstances:
91 Lucky retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, subject to legal minimum retention requirements:
When data is no longer required, it is securely deleted or anonymised so that it can no longer be linked to you personally.
Protecting your data is one of our most fundamental responsibilities at 91 Lucky. The technical and organisational measures we have in place include:
91 Lucky uses cookies and similar tracking technologies to operate the platform effectively and improve your experience. A cookie is a small text file stored on your device when you visit a website.
We use the following categories of cookies:
You can manage cookie preferences through your browser settings. Disabling non-essential cookies will not significantly affect your ability to use the 91 Lucky platform, though some personalisation features may be reduced.
You have the following rights in relation to your personal data held by 91 Lucky. To exercise any of these rights, contact our support team — we will respond within 30 days:
Request a copy of all personal data 91 Lucky holds about you. We'll provide it in a readable format within 30 days.
Ask us to correct any inaccurate or incomplete personal data held on your 91 Lucky account.
Request deletion of your personal data. Note that some data must be retained to comply with legal obligations and cannot be deleted on request.
Ask 91 Lucky to restrict processing of your data in certain circumstances — for example while a dispute about data accuracy is resolved.
Receive your personal data in a structured, machine-readable format so you can transfer it to another service.
Object to processing of your data based on legitimate interests or for direct marketing purposes. Marketing opt-outs take effect immediately.
To exercise any of these rights, contact our support team via Live Chat or email at support@91lucky.net. You will not be penalised or disadvantaged in any way for exercising your data rights.
91 Lucky is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. Registration requires confirmation that you are 18 or over, and we use age verification tools to support this.
If 91 Lucky discovers that an account has been registered by a person under 18, the account will be immediately closed, all activity will be voided, any funds deposited will be returned to the payment method of origin, and the data will be permanently deleted as soon as legally permissible.
If you believe a minor has registered an account at 91 Lucky, please contact our support team immediately so we can investigate and act.
The 91 Lucky platform may include content or functionality provided by third-party game studios. These providers operate under their own privacy policies and terms, and 91 Lucky does not control how they handle data associated with their game software.
We carefully vet all game providers before they appear on 91 Lucky. Each provider is required to be licensed by a recognised gaming authority and to demonstrate compliance with relevant data protection standards. However, we encourage you to review the privacy policies of our major game partners if you have specific concerns about how your gaming behaviour data is handled at the game-software level.
91 Lucky may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make significant changes, we will notify active players via email or an in-platform notification at least 7 days before the changes come into effect.
The most current version of this Privacy Policy is always available on this page and is identified by the "Last updated" date near the top. Continued use of the 91 Lucky platform after the updated policy takes effect constitutes your acceptance of the revised version.
If you do not agree with a revised Privacy Policy, please close your account and contact support to request deletion of your data before the revised policy takes effect.
If you have any questions about this Privacy Policy, want to exercise any of your data rights, or believe your data has been mishandled, please contact 91 Lucky through the following channels:
Please include your registered email address and a brief description of your request so we can locate your account and respond efficiently. For data deletion requests, we may ask for identity verification before processing to protect the security of your account.
Here's a plain-language summary of the six things 91 Lucky commits to on privacy — every day, for every player:
Your personal information is not a product at 91 Lucky. We do not sell, rent, or trade your data to third-party marketers or data brokers under any circumstances.
Every piece of data exchanged with 91 Lucky — including your CNIC, payment details, and login credentials — is encrypted with bank-grade 256-bit SSL technology.
We only collect what we genuinely need to operate your account, process your payments, and keep the platform safe. No unnecessary data capture, ever.
Access, update, or delete your data at any time. Opt out of marketing instantly. Close your account with a single support request. 91 Lucky respects your decisions — no questions, no obstacles.
In the unlikely event of a data breach, affected 91 Lucky players will be notified within 72 hours — with clear information on what happened and what to do.
This Privacy Policy is written to be genuinely understandable, not to obscure our practices in dense legal text. If anything here is unclear, contact 91 Lucky support — we'll explain it directly.
Register with confidence. 91 Lucky protects your personal information with the same rigour we apply to our games — because trust is the foundation everything else is built on.
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